Ordering

Placing an order is simple! Download our app or visit our website, enter your delivery address, browse restaurants available in your area, select items from the menu, and proceed to checkout. You can pay online or choose cash on delivery depending on availability in your area.

Yes, you can schedule orders up to 7 days in advance. Simply select the 'Schedule for Later' option during checkout and choose your preferred date and time slot.

You can modify or cancel your order within the first few minutes after placing it. Go to 'My Orders' in the app, select the order you want to change, and look for the 'Modify' or 'Cancel' option. If preparation has already begun, modifications may not be possible, but you can contact our customer support for assistance.

Delivery

Delivery times vary based on several factors including distance from the restaurant, order complexity, and current demand. The estimated delivery time is shown before you place your order and is typically between 20-45 minutes. You can track your order in real-time through our app once it's confirmed.

Eatnoww delivers to hundreds of cities across the country. To check if we deliver to your area, simply enter your address in our app or website, and you'll see available restaurants that deliver to your location.

Minimum order values vary by restaurant. The specific minimum order amount is displayed on each restaurant's page before you begin ordering.

Payment

We accept various payment methods including credit/debit cards, digital wallets like Apple Pay and Google Pay, and in selected areas, cash on delivery. All online payments are securely processed.

Yes, we use industry-standard encryption and security measures to protect your payment information. Your card details are never stored on our servers directly but are secured through certified payment processors.

You can apply a promo code during checkout. Simply enter the code in the designated field labeled 'Promo Code' or 'Coupon Code' before finalizing your payment. The discount will be applied automatically if the code is valid.

Account

To create an account, download our app or visit our website and click on 'Sign Up'. You can register using your email address, phone number, or connect through your Google or Facebook account.

To reset your password, click on 'Forgot Password' on the login screen. Enter your registered email address, and we'll send you a link to reset your password. Follow the instructions in the email to create a new password.

Partners

Restaurant owners can partner with us by visiting the 'Partner with Us' section on our website or directly contacting our restaurant partnership team. We'll guide you through the onboarding process, including menu setup and integration with our platform.

To become a delivery partner, visit the 'Drive with Us' section on our website or app. You'll need to provide some personal information, vehicle details, and required documents like ID proof and driving license. Our team will review your application and guide you through the next steps.

Still Have Questions?

Our support team is here to help. Reach out to us and we'll get back to you as soon as possible.

Contact Support